Booking Terms & Conditions

Read carefully our Terms & Conditions

Booking Terms & Conditions

Please, read our HOUSE RULES carefully before making any booking. Our House Rules are designed to make your stay comfortable and secure.

Guests making bookings are required to accept these BOOKING TERMS & CONDITIONS


London Apartment Direct Ltd (trading as "Short Let London") adverts apartments  ('properties') as an advisor for and on behalf of the Owners of the property ('Owner'). All properties have been personally inspected by the Company to ensure that they meet the high standards of accommodation on which the Company's reputation is based. At the time of publishing, the properties are furnished and equipped as described in the detailed and technical descriptions provided to renters and guests ('Clients') on the Company's web site. From time to time the Owners of properties may change the layout, furniture or fittings and the Company will seek to update these on the website at the earliest opportunity and notify renters if the changes to the property change the nature of the accommodation. Differences between the description and photos on the website and those actually found at the property do not constitute a basis for cancellation, refunds or other claims against the Company. The Company will not be liable to Clients in the event of changes made to a property by the Owner and not notified to it, however the Company will intervene on the renters behalf in the event the quality of the property is diminished as a result of such changes.

Prices and seasons published on the Company's website are indicative and subject to variation without notice prior to the confirmation of a booking. A quote will be provided at the time of inquiry and the confirmation of the booking will occur when the advance payment of 15% of the total rent has been paid and the confirmation of booking form is issued. The base currency of referral is the £ POUNDS and values in other currencies published on the Company's websites are based on current interbank rates and provided for comparative purposes only.

Rental prices include nightly rate of the property and such other inclusions that are listed in the special notes for each property listed under the price list in the property pages.


The booking is not confirmed until you not receive a confirmation from the Company. A pre-payment of 15% of the rental price is payable on booking and confirmation will not be effected until the whole of the pre-payment has been received (or confirmed with a proof in case of payment by bank transfer). The Company will not enter into correspondence in the event that the pre-payment is not received (or a proof is provided) within the hold (option) period and the property is allocated to another Client; however the Company will do its utmost to find a replacement property acceptable to the Client.
The balance of rental must be paid at arrival (check-in). Non payment of the balance by the due date will constitute basis for cancellation and the property will be re-offered and cancellation conditions applied.

Payment by credit card are are not subject to any commission. Alternatively payments may be made, without surcharge, also by direct debit into the Company's international account or Company's PayPal account.


Cancellation is effected by the Client when written notification is acknowledged to have been received by Short Let London or, in the event of non payment of balances. Should the Client for whatever reason cancel the booking, they will have the right to reimbursement of all money paid subject to the deduction of cancellation charges. Cancellation charges are based on the total rental price and are calculated from the date of the beginning of the rental period as follows:

Period before beginning of rental within which written cancellation is received

Amount of cancellation charge shown as a percentage of the property rental price

7 days in prior arrival date

less 7 days


50% of the 15% (pre-payment only)

15% (pre-payment) - no refund

15% (pre-payment) - no refund

Please note that above this cancellation policy does not apply in the case of full advanced payment of the rent. In this case, the payment is not refundable. 

Changes to booking dates, or properties constitute an extra fee (subject to availability).
Clients are strongly advised to take out adequate insurance to ensure that they are protected from unforeseen events which may give rise to cancellations.


If as a result of a serious breakdown or failure in the rented property, Short Let London or the Owners decide that it is not possible to continue with the booking, the Company will do its utmost to find a replacement property acceptable to the Client, or refund any moneys paid on unused rental. The Client acknowledges that in this event, the Company's liability for damages will be limited to the amount of unused rental, based on a pro rata calculation of unused rental days. Should a property become unserviceable prior to the arrival of a Client, the Company will do its best to find a suitable replacement property of an equal standard. In the event of a more expensive property being selected, Clients will have the choice of paying the difference or receiving a full refund of moneys paid.


Following the final payment, Clients will be issued an accommodation voucher and arrival instructions for the property. In the weeks leading up to the arrival the Company will request details of the expected arrival time, method of transport, names of all guests and any additional requirements. Short Let London will endeavor to accommodate out of hours or late arrivals. More info about check-ins & arrivals.

The rental voucher provided at the time of payment of the balance is not transferable and must be presented to the local representative at the time of arrival in order to gain entry to the property. The Client acknowledges that the following circumstances provide the Owner or the Company with a basis for the immediate termination of the rental agreement without recourse by the Client and forfeiting all moneys paid to the Company:

  • Exceeding the maximum number of guests as noted on the voucher;
  • Non authorised substitution of guests - the names and passport details of all guests must be provided to the property representative (to comply with UK Law)
  • Conduct unbecoming at the property (including wanton destruction of property, poor hygiene, excessive noise etc)
  • Parties, weddings, celebrations unauthorized or involving non guests
  • Introducing domestic animals (unless allowed in the property notes and advised to the Company)

The Client acknowledges that there will be no redress against the Company or the Owner in the event that these events cause premature termination of the rental.


Standard check out time is until 11.00 AM. After this time a property representative will conduct an inspection. It is a condition of rental that the property must be left in a clean and orderly manner at the end of the rental period. This implies that the dishes are washed, rubbish is removed from the property and the rooms are left in an orderly condition. Clients are not authorised to rearrange the furniture of the property and crockery and other equipment of the house (chairs, blankets, etc.) must not be used or transported out of the house. Candles and oil burners are not permitted inside the house.

On arrival, we will pre-authorise a debit/credit card of your choice (may be different from the one with which you have made the initial payment to secure the booking) as a safety precaution to insure our company from any potential damage may cause during your stay. We hold the right to make appropriate deduction from the card in the event of any damage to the accommodation or its contents, or in the event of a late check-out after 11:00am on the day of your departure.


Any problems with the property encountered during the property rental period should be reported immediately to us. The Company will endeavour to address the problems and resolve them to the satisfaction of the Client as soon as possible. In the event that the Company is unable to resolve the problem to the satisfaction of the Client, a complaint must be lodged immediately in writing to the Short Let London, area representative or in writing to the Company by email, fax or letter. Reasonable time must be allowed for he Company to resolve the problem. Clients must not vacate the property under any circumstances without the express written agreement of Short Let London as to do so will annul the rights to claim for compensation.

Where a Client believes they have a claim for compensation, the period of compensation will commence from the time the complaint is received to the end of the rental period. Requests for compensation must be lodged with the Company in writing ( within 48 hours of completion of the rental period or during your stay.

The following do not give rise to claims for compensation:

  • Force Majeure, terrorist acts or natural disasters
  • Shortages of power, gas or water outside of the property Owners control
  • Damage from wind, rain, hail, flood, fire, lightning, landslide or other acts of God
  • Inundation by pests, insects, rodents etc
  • Claims arising as a result of damage caused by Clients to the property
  • Differences in the descriptions and photographs of the property shown in promotional material (unless significantly altering the nature of the accommodation)
  • Damage or loss to Clients' belongings or property
  • Actions limited by UK Law ie the period in which heating may be switched on is defined by the government and varies between areas
  • Civil works or construction projects nearby the rented property that are not under the control of the Company


Clients acknowledge that they are responsible for taking all necessary safety precautions for themselves and their guests and neither Short Let London accept any liability for accidents causing death, sickness or bodily harm howsoever caused. The Company and Owners deny any liability or claims in the event of incidents occurring whilst occupants or guests are under the influence of alcohol or any non - therapeutic drugs. The limitation of liability for any claim against the Company and the Owners of property for whatsoever cause is limited to the total amount of rental paid to the Company by the Client.


Clients acknowledge that by acknowledging these terms and conditions in the Company's inquiry form or booking request that they agree to be bound by the provisions contained herein and to accept liability for damages caused by them or their parties to Owners' properties. The rental agreement shall be governed by English law in every particular including formation and interpretation. Any proceedings arising out of or in connection with this contract may be brought in any court of competent jurisdiction in United Kingdom.

Terms and Conditions more info

Click here to read more about Short Let London "Terms & Conditions"

Applicable Regulations

1. These business terms and conditions form a binding legal contract and govern all bookings made between (1) London Apartment Direct Ltd (“The Company”, “Us”, “We”) registered in England and Wales under number 07178485 whose registered address is at Finchley Road NW2 2JP  and (2) You (“You”, “the Client” and all members of your party collectively referred to as “the Guests”).

2. This contract is entered into agreement as of the date when the Client pays the pre-payment of the rent and the reservation is accepted and confirmed by the Company.

3. You hereby accept these conditions on behalf of yourself and all the members of your party whether you are booking as a guest or on behalf of others. In addition, by visiting or using our website you agree to comply with the site terms.

4. These conditions apply to all bookings made via the booking engine, email, telephone or through other means.


Enquiry & Booking Procedure

5. You can book online while searching our website for available apartments. When you make a booking through our website, the rates that you see on the website at the time you make the booking are the rates that we apply. If there are any unforeseen changes or problems with your booking, we will automatically contact you first for your approval/instructions, before arranging an alternative booking.

6. The moment we receive your confirmation payment consisting of 15% of the total rent, after which we will send you our booking confirmation by email. Please, check it carefully and inform us of any errors or omissions immediately.

7. After making the payment with a credit/debit card or through PayPal, you will receive an email confirming your payment. The Accommodation will be booked for the Rental Period by you, as agreed by us within the initial confirmation letter (containing the booking reference and address of the property) that you will receive within 24h.

8. If you pay by Bank Transfer, you will receive all the necessary details in regards to our bank account (both National and International), however the booking will not go through if we do not receive proof (usually in the form of receipt) of the bank transfer within the allocated time frame – no more than 24 hours. We hold the right to cancel your booking if adequate proof is not provided within the 24 hour boundary. After receiving said proof and validating its legitimacy, we will send you an email confirming your booking.

9. If you book by Phone you will receive a booking confirmation shortly after making a debit/credit card payment over the phone, if you chose to do so.

10. By submitting and confirming the secure online booking, you confirm that you have read and agreed to the individual apartment terms & conditions and the cancellation policy of the apartment you are booking. The email confirmation we send will include full booking details including but not limited to: your booking reference, the apartment’s cancellation policy, the address and your arrival contact telephone number.

11. You will receive an immediate confirmation email if you pay with a debit/credit card or through PayPal. However you will only receive a confirmation email on the same day (using all other forms of payment) if you have made the booking between 9:00-17:00 GMT on Monday-Friday and 10:00-15:00 on a Saturday. If you have made a booking outside of these time frames, then you will only receive a confirmation the following morning , or the following Monday if you have booked after 15:00 GMT on a Saturday.

12. We require you to contact the company with an alternative email as soon as possible, if for any reason you are unable to gain access to the email address you have provided to us within the booking request form. Alternatively you can call us on +44 (0)2038053030.

13. It is your responsibility to check your email for any subsequent information relating to the booking. You acknowledge and accept these conditions by carrying through with the payment procedure.

14. It is very important that you inform us in writing of any special requirements such as size of the property, position of the apartment within the building, or other such criteria at the time of the booking. This streamlines the booking procedure, and allows for us to present you with a suitable range of apartments which cater to your specific needs. Nevertheless, despite all efforts, we cannot guarantee that your requirements will be met.  Furthermore, this is not considered an adequate reason for terminating the contract prior to the official deadline.

15. Tenant understands that the owner has made every effort to accurately describe the premises through means of pictures and written descriptions. If the property does not meet the Client’s expectations, but does meet the basic standards of habitability under UK law, means that the Client will not be entitled to a refund of rent money and will have no claim or recourse against the owner.


Damages of the property during your stay

16. On arrival, we will pre-authorise a debit/credit card of your choice (may be different from the one with which you have made the initial payment to secure the booking) as a safety precaution to insure our company from any potential damage may cause during your stay. We hold the right to make appropriate deduction from the card in the event of any damage to the accommodation or its contents, or in the event of a late check-out after 11:00am on the day of your departure.



17. You are able to be accommodated any time between 14:00pm and 20:00pm (“Standard check-in time”) on the date of arrival unless agreed upon in prior arrangements and confirmed in writing by you. Additional charges may be levied as a result. The Standard Check in is stated in the Booking Confirmation Email and declared in each Accommodation Description on our website.

18. Late Check-In after 20:00pm is a possible however and must be confirmed by our booking department prior to your arrival. An additional charge of £20.00 will be added to you total bill in the event of a late check-in.

19. Early Check-in before 14:00pm is possible for an additional fee of £20.00. The Early check in must be prearranged at least 3 days prior to your arrival. The fee will be added to your total bill. It must be approved by our booking department and is subject to availability.

20. The Standard Check-out time is before 11:00am. Late Check-out after 11:00pm is possible for an additional fee of one extra night. Late checkouts must be agreed upon at least 48 hours before the Departure Date. Late Checkout is subject to availability. If the Late Checkout is not available, you must depart at Standard check-out time.

21. If you fail to arrive at the apartment on your intended date of arrival without prior cancellation within the specified time period, the booking will be cancelled. The amount of this cancellation charge depends upon the terms and conditions of the specific apartment.

22. If your arrival time is delayed, you must contact us by email or call our office or arrival contact number. If you fail to do so you may not be able to gain access to the Property immediately on the arrival at the property.

23. The Client may request to extend their stay at any time, providing the Property is vacant. Please refer to the Section Extension.



24. You will provide the leading Client information such as (ID details, mobile, email, arrival time) to us and show a legitimate ID document on arrival.

25. Only persons notified to us prior to your arrival date and listed on our written confirmation of booking may occupy the apartment. You may not re-let/sublet the apartment to any other third party.

26. The number of persons permitted to occupy the apartment is limited to the number listed on our written confirmation of your booking. The Client must not allow this limit to be exceeded; neither can the Client change, during the occupation of the apartment, the composition of the occupants without our permission in writing.

27. If the Client does either of the above, we can refuse to hand over the apartment to the Client, or can repossess it. If we do so, this will be treated as a cancellation by you and our cancellation policy will apply. No refund of any payment you have made in respect of your booking will be made and we will not hold any liability to you as a result of this, including, for example, any costs or expenses you incur due to not being able to occupy the apartment, such as your incurring the cost of securing alternative accommodation. In this situation, we are not under any obligation to find any alternative accommodation for the Client.



28. The remaining amount of rental payment must be paid in full upon arrival. If you fail to pay in full, your stay will be recalculated with accordance to the payment made. Once the remaining balance is received, the stay will be recalculated back to its original Arrival and Departure Dates.

29. Upon arrival the Rent can be paid in cash, by online bank transfer or debit/credit card.

30. In case the Client decides to move out at any time before the Departure Date, the Rent for the remaining dates will not be returned.

31. By paying the Rent in full on the Arrival Date, the Client acknowledges and agrees that the Property is in an acceptable condition. It is the Client’s own responsibility to thoroughly check the property upon arrival.


Smoking & Pets policy

32. We operate a no smoking policy. Smoking is not permitted in the apartments or in any other area of the property.

33. If, in our reasonable opinion, smoking has occurred in the apartment during your stay we will charge you for additional cleaning of the apartment. The charge for cleaning and de-odorizing is £30.00. In addition you will be liable for any charges incurred by us if we have to relocate our next guests whilst the apartment is being de-odorized. Any such charge would be limited to 2 days at your agreed daily rate.

34. Please mention it as a special requirement during the booking process if you are to be staying with a pet. The charge of staying with a pet amounts to 10% of the total rent, and is a supplement fee for the extra cleaning required to maintain your property.


Cancellations & Alternations

35. Cancellation will only be accepted in writing (including email) and will only be effective on acknowledgement by the Company.

36. Unless otherwise specified in the Booking Confirmation, the following cancellation policy will apply:

36.a – If the client does not appear (a no show), then they will forfeit the payment made during the booking confirmation. This consists of 15% of the total rent payment.

36.b – If the client decides to cancel the booking less than 7 days before the arrival date, forfeit the entirety of what has already been paid. This consists of 15% of the total rent payment.

36.c – If the client cancels the booking more than 7 days in prior arrival date, 50% of what has been paid (15% of the rent) will be forfeited with the rest being refunded.

37. Short Let London does not hold the right to cancel a booking once a Booking Confirmation has been sent, however, external factors or emergencies (circumstances out of our immediate control) may mean that the accommodation is unavailable for some or even all of the rental period. In those few exceptions we will do what is in our power to assist the client, and will arrange for a suitable alternative in terms of accommodation during that rental period. If the client does not accept the solution, then they are entitled to a complete refund

38. You can request to have the booking cancelled anytime in accordance with our cancellation policy. If you cancel the booking when the rent is paid due to the reason the property does not match your special requirement without prior discussion or notification neither in writing or verbally, the Company saves the right to accept the cancellation request and apply the cancellation policy.

39. If you would like to make any changes to your booking, then please be sure to do so in writing, as only written documents can be accepted (including email). We will contact you to offer a suitable alternative accommodation of similar type and standard in a similar location for the same dates. If any booking changes are accepted, then an extra fee of £50 will be charged. If the client decides not to go through with the change, then the booking will be cancelled in accordance to our cancellation policy. You should tell us as soon as reasonably possible whether you wish to accept any change or alternative apartment offered, or alternatively whether you want a refund (in according our cancellation policy). We will try to contact you by e-mail or telephone to gain a response. If the client cannot come up with a reasonable conclusion (in terms of accepting the proposed changes), then the we are entitled to assume that you wish to cancel your booking in accordance to our cancellation policy.



40. Should the client wish to extend their booking, then a request must be sent via email. The request is not confirmed until the client receives an email with the company’s official statement on the matter. All extension proposals are subject to availability.

41. An alternative Property may be offered (subject to availability) if the present Property is not available for all or any part of the extension period requested for any reason. In all cases we will look to do our best to accommodate your request.

42. There may be a different nightly rate to apply to any extension period, or part of any extension period, in case the alternative property is offered.

43. If the current Property is available, then the extension rate will be the same as the original rate of the booking, regardless of the duration of the extension. When you confirm your extension, you will once again be required to make an additional payment consisting of 15% of the new total rent.

44. On accepting the terms of any extension you thereby also accept that all the Conditions apply equally to that extension as for the original booking

Circumstances beyond our control

45. Except where otherwise expressly stated in these conditions, we will not be held liable for any changes, cancellations, losses or damages suffered by you; or other general circumstances outside of our direct control unless specifically stated.

46. By way of example, such events or circumstances include fire, flood, exceptional weather conditions, epidemics, destruction or damage of the property by any cause (other than our negligence) cancellation of head leases, changes of statutory licenses and all similar situations.

Rates, Additional Charges & Services

47. Our apartments rates include Wi-Fi service, bills (in some apartments, our prices don’t include electricity and it is payable by the customer charging the specific electricity meter) and taxes.

48. The Company provides additional services only at the Client’s request.

48.a – Bed linen change (additional set): £10.00. At least a 24 hour notice should be given to the office in order to receive a requested service. Upon receiving the service, the service charge of £10.00 must be paid.

48.b – Cleaning service (per visit): £20.00. Cleaning service includes Bed Linen Change service and cleaning of the property. At least a 24 hour notice should be given to the office in order to receive a requested service. Upon receiving the service, the service charge of £20.00 must be paid.

48.c – In case of lost or damaged keys, or the Client being locked out of the property, a Call out service charge will apply – £25.00 (9:00am-18:00pm, Mon-Fri) or £50.00 (18:00pm-09:00am, Mon-Fri, all weekend and public holidays) – These charges must be paid immediately to the Agent. Depending on the type of keys, replacement of lost/damaged keys will be charged £5.00-£60.00 per set. If the Client does not return the keys when vacating the Property, we reserve the right to charge your Debit/Credit Card with an additional fee of £50.00 per set.

49. We will make every effort to ensure that the Client and the Guests enjoy a peaceful stay, however, we cannot guarantee or be held responsible for any failure or interruption of services to the apartment, the building or area, including electricity, air conditioning, water or any damage to internet, TV, including disruption or noise caused as a result of repair works being carried out in another part of the property or area. If we are to be made aware of such failure or interruption, then we will attempt to rectify such services within a reasonable period of time at the Property.

50. The Client must allow us and any representative of ours (including workmen) access to the apartment at any reasonable time during the occupation to rectify any failure in services (except in cases of emergency or where a problem needs remedying quickly and you cannot be contacted in time – in these situations we are entitled to enter the apartment at any time without giving you prior notice).


Liability & Guest Obligation

51. Only those people listed in the Reservation may be allowed to stay at the Property. You cannot significantly change the makeup of the party during your stay in the Property. You have no right to sublet the property. If you do so, we reserve the right to refuse to accommodate you further or to evict you without prior notification. Any charge will be at our sole discretion. The Client agrees there will be no overnight guests in the accommodation for any extended period of time (1 night or more) without prior approval of The Company.

52. Subletting the accommodation for any purpose is strictly prohibited. Illegal activities will be immediately reported to the Local Police Department and The Client will be evicted without any refunds.

53. The Company provides standard fixtures and fittings in the accommodation. All items in the Property, provided by the Company, could be found upon Arrival Date and are included in to the description of the Property. All items, not listed or not provided upon Arrival Date should be obtained by the Client on his free will. The Company is not responsible for any expenses it may involve.

54. The Client should keep the unit and its surrounding area clean and tidy. The Client should clean away all garbage upon or prior to the Departure Date. The Client must not wash the bed linen and towels upon Departure Date.

55. The Client must not open any post/mail unless it is addressed on the Client’s name. Other mail should be left in designated area. The post addressed as “Legal Occupier” must be left unopened.

56. The Company reserves the right to restrict or eliminate access to the property by The Client and the Guests who have violated any of the rules above or any of these Terms & Conditions. In some cases, The Company may run an additional investigation and holds the right to claim damages and maintain the Debit/Credit Card details until the investigation is completed.

57. The company will not be held responsible for the theft and/or damage of/to your personal belongings during your stay in any apartments booked. All warranties, conditions and other terms implied by statute or common law or otherwise are, to the fullest extent permitted by law, excluded from any contract with the Company and these conditions shall apply in their place. However, nothing in these terms and conditions shall affect your statutory rights.

58. The Guests must take proper care of the Property and the contents and use them in a responsible and appropriate manner. The Property must be left in a good and clean condition at the end of the stay and any damage or supplementary cleaning required will incur additional charges.

59. None of the contents of the Property may be removed and any loss or damage must be notified immediately to the Company, howsoever caused.

60. Should any property damage or technical problems occur during the stay, they must be immediately reported to The Company.

61. Guests should behave in a reasonable manner and must not cause any nuisance, annoyance or danger, to the occupants of any adjoining property. A violation of this clause will result in the booking being cancelled by us with no refund and the Guest having to depart immediately.

62. If the Guest breaches these Conditions then the Company may, without affecting any other rights and remedies available, give the Guest notice to vacate the Property at such time as the Company shall think fit. At that moment the contract created by this agreement shall be null and void and the Guest has no recourse to any refund.

63. Your occupation of the Property does not grant you exclusive possession of the Property. Your occupation is by way of a bare license and no rights of tenure or other property rights are granted to you.



64. Every effort has been made to ensure that our apartments meet your expectations, if, however, the Client and/or the Guests have any cause for complaint, we are anxious that remedial action is taken as soon as possible. It is essential that you contact us immediately by email or emergency phone number if any problem arises so that it can be speedily resolved. It is often extremely difficult (and sometimes impossible) to resolve issues properly unless we are promptly notified. Discussion of any criticisms with us whilst you are in residence will usually enable shortcomings to be rectified straight away. In particular, complaints of a transient nature (for example, regarding heating of the property) cannot possibly be investigated unless registered whilst you are in residence. If you remain unhappy with our response, then you can lodge your complaint by email You will receive a response within 3 working days (we will try to respond within 24 hours).


Lost & Found

65. At London Apartment Direct Ltd we make every effort to locate and return lost items but will not be responsible for personal items left behind in the Property.



66. Reasonable care has been taken to ensure that the content of our website (and/or other means of promotion or advertising) is correct, however it is subject to amendment at any time without notice. All content on our website (and/or other means of promotion or advertising) is published in good faith. We do not warrant that any of the content on our website (and/or other means of promotion or advertising) accurately or completely describes any of the apartments.

67. Our website may link to other websites and we are not responsible for the data policies, content or security of these linked websites.

68. Our website (and/or other means of promotion or advertising) will only have a general representation of the accommodation shown. Actual apartment size, design, fixtures, furnishings and facilities may vary.


Law & Jurisdiction, General

69. Use of the apartment for any illegal or immoral purpose or the use of any illegal substance is not permitted and will result in the immediate cancellation of the contract and the Guest having to depart immediately.

70. We reserve the right to recover the Apartment from you if you default in surrendering the Apartment back to us. You shall indemnify us and keep us indemnified against any and all costs, losses and expenses (including legal expenses) incurred in retaking possession of the Apartment.

71. Each party acknowledges that this Agreement constitutes the entire agreement and understanding between the parties with respect to the subject matter of this Agreement and supersedes all prior discussions, understandings and agreement between the parties and their agents except for such variations as shall be agreed in writing by us and you.

72. Each party also agrees that in entering into this Agreement, it is not relying on any statements, warranties or representations given or made (whether negligently or innocently and whether express or implied), or any acts or omissions by or on the part of any other party in relation to the subject matter of this Agreement (except those expressly set out in this Agreement) and it undertakes not to enforce or pursue any rights or remedies with respect to such subject matter otherwise than under this Agreement and hereby waives and releases the other party in respect thereof absolutely.

73. These conditions and all matters arising in relation to your booking shall be interpreted, construed and enforced in all respects in accordance with English law and you and we each irrevocably agree to submit to the exclusive jurisdiction of the English Courts over any matter or claim arising from or in connection therewith. The place of performance shall be England.

74. If any provision of these conditions is held to be unlawful, void or unenforceable then that provision shall be deemed deleted and its deletion shall not affect the validity and enforceability of the remaining provisions.

75. Your booking is personal to you, and you may not assign or transfer it in whole or in part.

76. These conditions and the documents referred to in them set out the entire agreement between London Apartment Direct Ltd and you and supersede any previous agreements between us relating to the subject matter of these terms. By booking accommodation through us you are acknowledging that you have not relied on any representation, warranty, agreement or statement which is not set out in these conditions and that you will not have any right or remedy arising out of any such representation, warranty, agreement or statement.

77. London Apartment Direct Ltd reserves the right to update any of its terms and conditions at any time, as may be required and as may be in line with the company’s business.


September, 2014

No booking fees

Instant booking

No deposit required

Free Wi-fi

Major payments accepted

Complimentary linen on arrival