Cancellation Policy

How to do if your plan change

Short Let London Cancellation Policy

We understand that sometimes the unpredictable can happen, and you need to cancel the booking. in this case, please note our cancellation policy.


7 NIGHTS BEFORE ARRIVAL*
: If the client cancels the booking at least 7 nights before arrival, 50% of what has been paid (15% of the rent) will be forfeited with the rest being refunded.  
EXCEPT :

* A payment will not be refunded for a booking of 5 night duration or less, regardless of the notice given. 

LESS THAN 7 NIGHTS BEFORE ARRIVAL: If the client decides to cancel the booking less than 7 nights before the arrival date, they forfeit the entirety of what has already been paid. This consists of 15% of the total rent payment.

NO SHOW: If the client does not appear (a no-show), then they will forfeit the payment made during the booking confirmation. This consists of 15% of the total rent payment.

Please note that above cancellation policy does not apply in the case of full advanced rent payment or remaining balance after check in date. In this case, the payment is not refundable. 

If your plans have changed, please contact us to cancel your booking.


If you need help understanding the cancellation policy for your booking, please contact us by email at info@shortlet-london.com 




No booking fees

Instant booking

No deposit required

Free Wi-fi

Major payments accepted

Complimentary linen on arrival


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